On Wed, 25 Jun 2014 13:26:18 +0200, tim..... wrote:
"David Walters" wrote in message
...
On Tue, 24 Jun 2014 22:48:42 +0100,
wrote:
Speaking of contactless technology, is anybody else here on the pilot
programme?
Yes.
If so, then what has your experience been of dealing with TfL staff?
Mine has been that they don't have a clue about the pilot programme.
I've only been inspected once which was on the DLR. The member of staff
didn't appear to know what to do but moved on to the next passenger
after seeing my pilot membership card.
Great isn't it.
I would have thought that having the trial was as much about making sure
that the correct process are in place for inspecting pax who claim to have
paid, as making sure that the back office adds up the fares correctly.
It feels like everything is ready apart from revenue protection so the
pilot gives all the fare calculation and billing bits a proper soak test
while they issue new card readers and train staff with the membership
card in the interim.
I assume it isn't going to go live until ticket inspectors are ready
with a new gadget.