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Old February 12th 15, 11:55 AM posted to uk.transport.london
David Cantrell David Cantrell is offline
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First recorded activity at LondonBanter: Oct 2006
Posts: 1,392
Default Oyster charging for journeys that don't happen

I've found another way in which Oyster incorrectly charges people too
much.

On Tuesday evening I touched in and got on a train at Waterloo. A few
minutes later we were told that there was no driver. So I got off,
touched out, found the next train on the departures board, touched in,
and travelled.

The result - I was charged for entering and exiting at Waterloo, and
then charged again for my actual journey.

Now, I've emailed the helpline and I'm sure I'll get a refund in a few
days, but most people aren't aware of how error-prone Oyster is and
consequently that they should check their journey history. I wonder how
much TfL and SWT made from that train full of people going nowhere.

--
David Cantrell | Godless Liberal Elitist

Only some sort of ghastly dehumanised moron would want to get
rid of Routemasters
-- Ken Livingstone, four years before he got rid of 'em