On Thu, 12 Feb 2015 13:11:25 +0000
Walter Briscoe wrote:
In message of Thu, 12 Feb 2015 10:18:13
in uk.transport.london, d writes
It seems to claim an oyster refund for a service delay you now you have to
create an account first. Presumably the 100 questions they asked you on the
old form didn't make it onerous enough so they're making doubly sure that
hardly anyone will bother. You have to appreciate the cynicism.

They also used to refund the standard paper fare; they now return the
net Oyster fare.

http://www.claimmyrefund.co.uk/ may suit. You give them read access to
an Oyster online account. They compare measured journey times with
expected journey times and send refund requests where a delay is

You're missing the point - why should I have to create an Oyster account to
get a refund when I didn't have to before and I could just give any address to
have the refund voucher sent to? They've managed it since John Majors
government, whats changed recently?

Here's my oyster number , heres when I was travelling, now send me a voucher
or refund at the gate. They don't need to know any more than that.

--
Spud