Thread: Oyster refund
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Old February 13th 15, 09:51 PM posted to uk.transport.london
Barry Salter Barry Salter is offline
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Default Oyster refund

On 13/02/2015 11:44 AM, David Cantrell wrote:
On Thu, Feb 12, 2015 at 09:26:47PM +0000, Recliner wrote:
Jarle Hammen Knudsen wrote:
What do you do with such a voucher? Bring it to a ticket office?

Yes, typically to credit it to your Oyster Paygo account. Mind you, in the
suburbs, it's hard to find one open


IIRC National Rail stations in London accept them.

Theoretically *any* National Rail ticket office can accept an LU Charter
Refund Voucher...providing the journey involves an element of LU travel.

Having said that, vouchers are no longer being issued. Instead, you have
a choice of getting a refund onto your Oyster (at a nominated station,
just like a top-up), credit to your bank account, or a credit to your
online account, which you can then apply against a future purchase.

If travelling using a paper ticket, "the key" or c2c Smart Card, you can
only get a refund back to your bank account.

Cheers,

Barry