On 13/02/2015 22:43, Barry Salter wrote:

Or you just wait 'til the following day and go to the Oyster website
(assuming your card is registered) or phone the Helpdesk and they'll
sort it out for you with significantly less faffing around...

Has the Oyster telephone Helpline improved recently? I ask because my
only experiences of using it (a couple of years ago) involved hanging on
the phone for at between 20 and 30 minutes each time. Had I not been
using my included minutes on the phone this would have completely
negated the value that I eventually got restored to my Oyster card.


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Clive Page