On Sat, Feb 14, 2015 at 02:58:40PM +0000, Barry Salter wrote:
On 14/02/2015 8:38 AM, Roland Perry wrote:
What a performance! Just because SWT was a driver short.
Yup...But TfL will still you that Oyster/Contactless are so much more
"convenient" for passengers than paper tickets...

To be fair they *are* more convenient if you assume that there are no
systematic errors. And this is a common assumption amongst employees of
companies that have complex customer-facing systems - it's far too easy
to think that it's the user's fault for doing something wrong when the
real problem is that the system is too complex for the user to have a
hope in hell of getting everything right.

--
David Cantrell | Minister for Arbitrary Justice

Good advice is always certain to be ignored,
but that's no reason not to give it -- Agatha Christie