Overground down again
On 03/03/2015 18:31, eastender wrote:
One faulty train at Hoxton has knocked out the entire Highbury-New
Cross-Clapham-West Croydon-Crystal Place network.
I received the following email from TfL this afternoon, with the subject
of"London Overground services yesterday evening":
---quote---
Dear Mizter T,
I am writing to apologise for the major disruption to London Overground
services yesterday evening, Tuesday 3 March.
Our services were significantly disrupted by a southbound train failure
at Hoxton on the Highbury & Islington to Clapham Junction line. As a
result, many trains were cancelled or delayed.
We are examining the train to find the root cause of the failure and
what can be done to prevent such significant disruption happening again.
As this fault was within our control, you can apply for a service delay
refund. You must do this within the next 13 days. For more information,
please visit tfl.gov.uk/refunds
Yours sincerely,
Mike Stubbs
Director London Overground, Transport for London
---quote---
|