In article ,
(Paul Corfield) wrote:

On Fri, 20 Mar 2015 19:36:06 -0500,
wrote:

In article ,
(Paul Corfield) wrote:

On Fri, 20 Mar 2015 12:50:21 -0500,
wrote:

They are promising all sorts of extra goodies. I wish there was
somewhere where the new facilities were properly described so we know
what they are still not doing, e.g. printing card details.

https://www.youtube.com/watch?v=bYj_FgZ_4JQ

https://www.youtube.com/watch?v=_N2MeBna0DY

Both official TfL videos about the modded machines. May not answer all
your queries.

Answers the railcard questions, though not whether they will show
railcard registration as opposed to adding one. Nothing about any
printing facilities either.

AFAIK there are no paper, as opposed to ticket roll, printing
facilities on any passenger operated machines that would present the
paper to the passenger. The machine set up used to be on a local
network which had a printer attached to it in the POM enclosure. The
ticket office machine had a tally roll printer which is what is / was
used to give people a card print out.

My assumption is that local printing of card details will be removed
once ticket offices have shut. The video indicates that the on line
account facility is the replacement although I accept that the current
account info doesn't show discount entitlements. I've had two
entitlements on an Oyster Card in the past and neither was shown on
the on line information.

I wonder if the staff log on facility will allow the "floating staff
member" to interrogate the card and provide a screen view of the more
detailed info held on the card? And yes, before you say it, that isn't
a print out but it might reassure people that their card is properly
encoded.

I fear your questions will never be answered here so if you really
want to know you'll need to write to TfL.

I have written several times and had a string of non-answers. Even
politicians are better at answering the questions asked. The first time all
I got was a paean of praise for the ticket office closure programme,
ignoring my actual questions entirely.

So it looks as if it will become impossible to sort out overcharging of
unregistered Oyster cards because it will be impossible to produce the
evidence. TfL's initial answer is always to deny responsibility if the
problem doesn't arise immediately, unlikely when users are only occasional
visitors to London. :-(

--
Colin Rosenstiel