London Banter - View Single Post

[email protected] · April 15th 15, 09:27 PM posted to uk.transport.london

In article ,
(David Cantrell) wrote:

It's about a month since I last trawled through my Oyster journey
history to find the inevitable cock-ups and claim my refunds, but
earlier this week an email arrived out of the blue ...

" Due to an operational issue, you are due a payment of £29.90. This is
now ready for collection at Thornton Heath [National Rail]. "

I wonder if TfL have figured out how to automatically spot and correct
all their incorrect over-charging. A cursory glance at my journey
history shows the usual scattering of unresolved journeys which they
haven't corrected so I have no idea.

That's an alarmingly large wrong side failure not to notice while it's
happening!

Anyone else know what this could be?

--
Colin Rosenstiel