They've started handing out leaflets at stations starting "We're making some
changes in ticket halls to enhance customer service".

Do they honestly expect daily commuters to believe this horse****? I think
most people would have a lot more respect for them if they manned up and said,
"Look, we've had budget cuts and the ticket offices had to go but we're
doing the best we can. Apologies" instead of this moronic New Labour style spin.

--
Spud