London Banter - View Single Post

[email protected] · January 6th 16, 09:34 PM posted to uk.transport.london

In article ,
(David Cantrell) wrote:

On Fri, Dec 11, 2015 at 10:55:10AM +0000, d wrote:

They've started handing out leaflets at stations starting "We're making
some changes in ticket halls to enhance customer service".

Do they honestly expect daily commuters to believe this horse****?

I believe it. Being a daily commuter, I never visit a ticket office, so
it won't have any effect on me. But for occasional travellers such as
my mother, having more staff out in the station has been helpful.

Yes, it would be nice if there were staff more readily available. Sadly my
experience is that there aren't.

--
Colin Rosenstiel