In message , at 09:48:35 on Wed, 17
Aug 2016, Neil Williams remarked:

The last time I ordered a minicab was when living in Nottingham
within the last 5yrs.

Did you order it using a landline?

Probably.

If you did I can see why you might not have experienced the text
service.

They could have asked for a mobile number.
--
Roland Perry