In message , at 09:43:50 on Thu, 29 Sep
2016, tim... remarked:

What, so the clearly branded ticket machines dotted around the terminal,

nope, didn't see them. And if you haven't pre-advertised that they
are there, why would I?

Just normal observational skills.

Why would I (anyone) walk into an airport lounge looking for something
that they didn't know existed?

As someone who had checked in online with only carry on, I would look
for the signs to "departures" and follow them. Why would I notice
anything else?

You might see signage indicating that departures had a fast track lane.

But perhaps you don't see(sic) why those skills are perhaps something
you lack.

I don't see the need to walk around random places with the observation
of a police detective, on the off chance that I should witness a crime
perhaps, and I am amazed that you do. What's the point?

There isn't an inherent "point", it just happens naturally.

If there's a fire alarm I'll look for signs to the escape route then,
that why they are lit up!

In any case there have been hundreds of academic exercises to see what
people do take in from random locations and the results show that what
they register is uniformly poor. As you seem to think differently
perhaps you should offer the industry the benefit of your obviously
superior intellect so that they can get it right next time.

I've always thought that the airport industry is one I could have had a
career in. After all, it's very operations-based and a lot of queuing
theory goes into their design (it's not the architects' fault that they
later end up under-manned).

--
Roland Perry