My 3-year Senior Railcard expired on Tuesday so on Monday I renewed it
online. It turns out they add a week to the renewal expiry date for online
renewals to allow for posting the cards out. The new card actually arrived
in the post on Tuesday.

Yesterday I tried to register the railcard on my Oyster card at a ticket
machine at Liverpool St station. When the assistant typed in the 01/11/2019
expiry date it was rejected, apparently for being more than 3 years in the
future. He tried 01/11/19 too. Nothing he or his colleagues could do would
get the railcard registered to the Oyster card.

Luckily I had my bike with me and wasn't planning to use Oyster yesterday.
My next visit to London when I might need Oyster won't be till after 1st
November.

But why doesn't TfL recognise that railcard expiry can be more than 3 years
away, even if by only a week? This failure must surely be in breach of their
contract with ATOC?

--
Colin Rosenstiel