"John Rowland" wrote in message
...
"grimmy" wrote in message
m...

If you decide to appeal? Will you post
back here and let us know how you get on?

This will really reveal to the group a bit about
the company (and motives) behind this scheme......

Suppose they refund him. Then imagine if everyone deliberately typed in 1
digit wrong just to get fined and then appeal. This would grind the system
to a halt and maybe even bankrupt Capita. Since the charge is still
controversial, the company will have considered this. While I sympathise
with him, sometimes you just have to pay the fine even though you didn't
really deserve it - like when you lose a train ticket.

I'd still go ahead and appeal: even if you lose, you will have wasted
Capita's time, which can only be a good thing!