Roland Perry wrote:
In message , at 14:55:53 on
Sat, 25 Mar 2017, Recliner remarked:

From international arrivals,

When I was there people emerged from the customs, and were faced with a
left-right barrier, with greeters crowding along it. Most people then
carried on in the direction the majority exited from #11 and ended up
being met near #13.

So you have to add #11 to #13, and back again.

No, that's a mistake travellers don't make twice. If you're not being met,
there's no need to walk along the line of meeters and greeters in the wrong
direction.

Regular (or even second-time) users take the best exit (the northern
customs exit from the baggage hall, and take the first right on exit).


it's a short walk to the HEx exit (less than one sixth of the terminal
length), and a slightly longer one to the Tube (less than a quarter of
the terminal length).

Both are in the northern quartile of the terminal.

No, only the Tube entrance is in the northern quartile. The HEx entrance is
about a third of the way along, while the best customs exit is just north
of the centre. That makes the distance between the customs exit and the HEx
entrance very short, though still longer than it needs to be. It'll be even
easier to access the new western rail link station when/if it opens in a
few years time.

One other thing I should have mentioned: HAL stations its HEx ticket touts
in the 'duty-free' shop, going it another reason not to let you bypass the
shop.


See the last page of
http://www.heathrow.com/file_source/Heathrow/Static/PDF/Maps/Heathrow_T5_Map.pdf