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Old May 28th 17, 08:39 PM posted to uk.transport.london,uk.railway
Recliner[_3_] Recliner[_3_] is offline
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Default BA IT collapse -- what effect on ttains?

wrote:
On 28.05.17 20:44, Recliner wrote:
e27002 aurora wrote:
On Sat, 27 May 2017 19:15:25 +0100, "
wrote:

On 27.05.17 16:26, Recliner wrote:
http://www.telegraph.co.uk/news/2017/05/27/british-airways-chaos-computer-systems-crash-across-world-causing/

I'm certainly glad I wasn't flying today! All was smooth when I flew out
from Heathrow on Wednesday, and I hope it will be back to normal on Friday.
But I wonder what effect it's had on trains serving Heathrow and Gatwick?


Possibly longer dwell times at Gatwick Airport as people turn back home
when they either give up or realise that they are not going to fly out
today? This might have a knock-on effect on schedules into and out of
London.

I think that the effects would be as bad at Heathrow as Piccadilly Line
trains have extended dwell times at all the stations, IIRC. The same
goes for HEX trains, yes?

So cheap offshore IT work has gone well for BA? :-)


We obviously don't know the full story yet, but this certainly sounds like
the result of a cost cut too far (and Álex Cruz does seem to have been on a
quest to turn BA into Vueling UK).


I can't help but wonder if this was a targetted virus attack of some sort.


For what it's worth, that's been denied. And this isn't how viruses usually
manifest themselves.


I also read a note, stating that BA could face a £100 million bill over
this. I wonder what IAG's balance sheet indicates.


I've seen an estimate of £150m. That would have bought BA another 787-9.