In message , at 18:48:26 on Wed, 9 Aug
2017, Roland Perry remarked:
How on earth does an LU employee verify a railcard and then enter the details to a customer account? This would require the customer to
either
access a LU computer or for a ticket machine to be reconfigured to access the customer account database. Alternatively the customer would have
to disclose log on facilities and bank card numbers to a LU employee. That's against all good practice for secure online accounts and control
of your bank details. The only other choice is to allow people to enter railcard details against their account without verification. This
is
just inviting fraud.

There may be some combination of controls and facilities that I am missing but it's not exactly straightforward.

What a rather mardy bloke grudgingly did for me at Kings Cross the
other week: take a combination of my Oyster, Railcard, and
photo-licence to add the 2nd to the 1st. Exactly the same would be just
as good for adding a railcard to a contactless credit card.

Even better would be for the Railcard to be added automatically if you
purchased it with a card. Nah, that's far too simple.
--
Roland Perry