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Old June 30th 18, 06:00 AM posted to uk.transport.london
Optimist Optimist is offline
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First recorded activity at LondonBanter: Aug 2012
Posts: 119
Default How do I pay for DLR? And barrier stuck open on underground

On Wed, 27 Jun 2018 13:50:04 +0100, matthew3774 wrote:


Offramp;166215 Wrote:
On Tuesday, 26 June 2018 21:57:28 UTC+1, matthew3774 wrote:-
I used the DLR yesterday and seeing no barriers or anywhere where I
needed to tap my Oyster card I didn’t do so. How are you meant to
use
the DLR as I assume it’s not free?

And will I be fined? -

If you touched out you will be charged the maximum fare for the journey,
£8.00. I can't imagine how you missed the Oyster card readers.
-
Earlier I went from Victoria to Tower Hill and the
barrier was stuck open at Victoria -

So there is only one gate at Victoria and it was open. And it has just
been completely redesigned! Obviously very badly.
-
so I went through but my debit card-

What made you switch from the Oyster card?
-
didn’t work at Tower Hill so the guy tried it for me and asked how I
managed to get on the train which I told him.-

You card has almost certainly been blacklisted. Contact TfL customer
services to have it (possibly) re-whitelisted.
-
He said I would need to buy an Oyster card or something but let me
through, so being confused I left the station as I couldn’t see any
machines to top up my Oyster card with.-

You must have serious observation problems. You couldn't see the Oyster
readers at the DLR station, couldn't see a working gate at Victoria and
couldn't see any ticket machines at Tower Hill.
I imagine your head permanently bowed down into a smartphone.


Let’s dispense with your cynical assumptions since you don’t know me. As
many others have commented the Oyster readers are often well hidden. I
neither touched in or out and I’m sure you understand how in a rush
there are people queuing behind so that’s one of the reasons I used the
barrier at Victoria that was still open. The person in front of me had
just gone through it no problems.

I have no signal on the underground so using my phone would be
pointless, I looked around several times at Tower Hill but couldn’t see
what I was looking for, and the assistants instructions were vague and
he was assisting another customer so I left.


Signage on the DLR is atrocious. Last year I needed to connect between Stratford and Stratford
International, involving using the DLR. There was no useful clear signage for Stratford
International so I went through the gateline, which I found was a mistake so had to go back which
was difficult as the system didn't want to accept my National Rail ticket - in desperation I just
pushed myself and my suitcase through. It must have taken me at least 15 minutes to find the
correct DLR platform, after visiting 6 of them, involving going up and down escalators several times
with luggage.