Chris Brady wrote:
P.S. And FGWL Customer Services are also appalling in that they NEVER
respond to letters, emails or faxes of concern. BRING BACK THAMES at
least they tried.

FirstGroup - ******s they may be - shine like brilliant beacons of
success compared to Thames Trains.
--
To reply direct, remove NOSPAM and replace with railwaysonline
For railway information, news and photos see http://www.railwaysonline.co.uk