In article , Paul Corfield
writes
On Sun, 15 Aug 2004 11:03:24 GMT, "Richard J."
wrote:

But the main reason why people don't take any notice IMHO is because
there are just too many announcements. It's a continual stream: good
service on all lines don't leave any items unattended no smoking
anywhere on the underground let customers off the train first mind the
gap drink lots of water good service on all lines use all available
doors move right down inside the car this train is ready to depart
please stand well clear of the closing doors mind the doors good service
on all lines ...

I'll probably get sacked for saying it but I agree.

I absolutely hate the incessant broadcasting of messages. I change at
Kings Cross and if I need to wait for a Piccadilly Line for more than 30
seconds I can guarantee to have heard the same messages at least 3 times
during my connection.

I also feel like screaming when "good service" is repeatedly announced
and it is obvious that there hasn't been a train for 5 minutes and the
indicator is saying "next train 8 minutes". We (LUL) really have an
enormous amount to learn in order to get messages correct and in context
all of the time. I'm afraid I also have the cynical reaction of the
original poster to "The Victoria Line is working normally" announcement
- proves I'm human I suppose.

I do like the line based notice boards as you enter through the ticket
gates that allows you to very quickly assess what is going well and what
isn't. Most stations do well in keeping those up to date IME.

I fully agree about the boards by the ticket barriers - most useful and
almost always up to date. There is a commitment amongst front line staff
to try and improve things and the announcements do help but there is an
American or Canadian lady SA at Baker Street who gives out constant
messages by bellowing into the platform mic - it's just too much!!
--
Andrew
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