Roland Perry typed


In message , at 21:00:20 on Sun,
22 Aug 2004, Marcus Fox
remarked:
Hypothetical question, because it very nearly happened to me, only my train
was 5 minutes late, and I just about made it.

If I have queued for 15 minutes without being served due to there
being only
one person serving and some guy hogging the queue, and my train is about to
depart, can I board that train there and then and still obtain the
discounted rail fare available with my railcard from the on train ticket
person?

There's a Passenger Charter which says that you should only wait 5
minutes to buy a ticket. But the charter is silent about what happens
when that time limit is exceeded (which it so often is).

Really?!?! I arrived at Watford Junction about 10 minutes before my
train's scheduled time. While we waited in the queue, we saw that the
train was about 10 minutes late on the station monitors.

"We'd like a ticket to Llandrindod Wells, going out today (Friday) and
coming back Sunday please."
"How do you spell that?"
"L-L-A-N-D-R-I-N-D-O-D"
"Just a minute."

The ticket lady disappeared for about 5 minutes.

"Which way are you going?"
"Birmingham New Street and Shrewsbury."
"Just a minute."

The lady disappeared for another 5 minutes.
When she returned, I was issued with a ticket whuch stated 'Not London'

When we commented that it was good that the train was running late, we
were told we should have allowed 20 minutes ticket time.

--
Helen D. Vecht:
Edgware.