vernon levy wrote to uk.transport.london on Thu, 2 Sep 2004:

I think you should have a spell as a bus driver and experience the stresses
and strains of trying to maintain a public service to a timetable in an
environment that conspires to prevent it from happening. If was the person
receiving your trivial letter(s) of complaint I can guarantee my litter bin
would give it the attention it deserved.


Exactly! I might complain, or perhaps *explain*, were we to be fined
for inadvertently putting a wheel into the bus lane; otherwise, why?
The bus had no choice, after all. It's not like those drivers who see
you running up and deliberately pull away, laughing - or those
conductors who start the bus before you have got off, and then refuse to
apologise....

Fortunately, there are enough of the other kind to prove that these are
the exceptions, rather than the rules.
--
"Mrs Redboots"
http://www.amsmyth.demon.co.uk/