London Banter - View Single Post

CIG_BIG_CIG · September 3rd 04, 10:32 PM posted to uk.transport.london

(Boltar) wrote in message . com...
dd wrote in message ...
Has anyone been watching The Tube on ITV1 London.

I have tried to follow it when I can.

Seems quite interesting.

It is!

Is it really like that?

Cant speak of the Underground only the 'overground' but yes it can be.
What they dont show for obvious reasons are the boring days when
nothing at all happens!

For the staff who knows. But this programme never gives the passengers point
of view who "never stop whinging" according to our plucky heroinne down at
Kings Cross on last nights show. Maybe she'd whinge too if she had to pay
through the nose for a 2nd rate service with constant delays , unhelpful
staff ("Why the delay?" "Dunno", "When will the trains run again" "Dunno",
"Is there an alternative bus?" "Dunno", "Whats the bloody point of
you being here standing around in your Captain Scarlett uniform?" "Dunno"),
constant heard-it-all-before excuses, 50% of ticket machines always out of
order and only 1 person in the ticket office (victoria is especially good
for that) and general lack of information.

Are any of the things you mention down to the frontline staff the
programme portrays? Do they intentionally bust the machines to wind
you up? Is it their fault they are not told what the problem may be?
Its people with an attitude like yours which make an already difficult
job more difficult. If you dont like it, dont travel. If you have to
travel and dont like it go and moan to a manager, DONT blame the
frontline staff.

But no doubt someone will say I'm just being mean to poor LUL again and should shutup and just put up with it. Yeah , whatever.

No you shouldnt 'put up with it' you should make your complaint in the
right place.