I'm surprised that all of the remarks posted so far have referred to
complaints to the taxi regulators for the less serious of the two
actions described. Assault is a crime, isn't it?

Of course - however it's not like I got a concussion from it. Making the
report to the police, and all the fuss along with it is more trouble than
it's worth.

So now I am left to falsify a receipt (I've got plenty of blank ones) in
order to get my money back - not something I want to do.

On the other hand, maybe David just destroyed his own credibility by
saying he was contemplating doing so.

Well, I don't want to be down on money for no fault of my own. I've since
found out that I can self-certify expenses up to £100 a month without a
receipt at work, so I am pleased I can do it that way, not have to fake a
receipt and still be reimbursed.

D.