CharlesPottins wrote:
A friend of mine who worked for many years at a north London PO
and was very conscientious, got told off for helping a customer
with a post code ("That's not our business, it's Royal Mail, we
are Post Office Counters Ltd.)

A similar thing happened to me yesterday. Unable to find the phone
number of our local sorting office, I phoned the Post Office in the same
building. Not only did they not know the sorting office's number, they
also clearly resented my call, as it concerned Royal Mail, not the Post
Office. Don't they realise that Post Office Ltd is a wholly owned
subsidiary of Royal Mail Group plc?
--
Richard J.
(to e-mail me, swap uk and yon in address)