Paul Corfield wrote:
On Tue, 11 Jan 2005 20:54:55 -0000, "Bored Of The Rings"


While it would be wrong to say that there is not a problem with staff
being verbally or physically assaulted I do think it is sometimes
overstated. Yes the job on the front line can be stressful and
confrontational but there are millions of trips every week where the
staff and passenger relationship is absolutely fine and passes
without
incident. In any job dealing with the public it takes one horrible
person to **** you off and one nice person to make you feel happy
again.

The only problem that I have had with swearing was when I, as a
passenger, was sworn at by a member of staff. Seems to me that the ones
who get sworn at deserve it. There certainly are some real ****y
members of staff.

Oh and for us office dwellers we get our own share of stress and
pressure.

Now you are joking, office workers getting stressed. Are you sure that
you don't mean that some people aren't up to the job and get stressed
as a result.

Kevin