On 12 Aug 2003 06:47:24 -0700 Graham Hick
said...

The Connex ticket person at Blackheath suggested she get it replaced
at an Underground station - but all LU stations she has asked at, have
refused to replace it because it was not issued by them but by Connex.
They say it must be replaced by the NR station it was purchased from!

Probably down to the fact that the issuing station keeps the record card
with history of renewals, duplicates and renewals.

I have the opposite problem with my Zone 1 & 2 season issued by LUL.
Works fine without a hitch for the full 12 months on the tube. However
when it comes to NR, it works the gates fine at NR London Bridge, but
recently not Victoria (Connex platforms) for some strange reason.

--
Phil Richards
London, N4