Nick writes
The Major is trying to find the best bus route in London. Why? Im not
exactly sure.

Why not? It's been done before

Being done before is no justification that it should be done again.

God, you're a miserable so-and-so aren't you?

Why not try to get the Oscars cancelled, on the basis that they done
that before too?

Perhaps CJG was pondering that there were more important questions to be
answered before the "best bus route" one.

I don't think he has sufficient cognitive powers.

Having an award to recognise good service can help staff morale;
passengers can think about how they define a good service and TfL get an
idea of what passenger's priorities are.

Yes, you could achieve the latter two with a boring old survey - but why
not have a bit of fun and give an award at the same time.

--
Dave