Kat wrote:


The ticket office was not unmanned. From your later comment it's
clear
that the person in the ticket office was servicing the POMS
(Passenger
Operated Ticket Machine)

Clearly the ticket office was was manned but the staff were engaged in
duties that meant that they were not available to the public or to deal
with an emergency. How could they know that there might have been an
emergency, suspect package, fire, crime if they were engaged in other
duties and couldn't respond to any request for help.
Does it require both staff to deal with the automatic ticket machine as
there were at leat 2 staff on duty.

Surely this is in breach of safety regulations. I couldn't get
access
to the station despite banging on the window to get attention. Only
after setting off an alarm by trying to see if I could push a gate
open
did somebody appear from the booking office. They had been doing
something with the money on the automatic machine.
OK in this instance it was only an inconvenience but had there been
an
emergency and I had been trying to exit the station I would have
been
trapped.

In an emergency the gates would have been put into evacuation mode
and
would have opened automatically

But the staff weren't available to know that there may have been an
emergency.
Surely it is illegal to leave gates shut and unmanned. If it isn't
it
damn well should be.

The rule is that someone has to be at least five seconds away from
the
UTS gates.

Clearly they weren't. It shouldn't be necessary to point out that we
are less than 4 weeks away from a general election and at a time of
hightened security. Having unmanned gates in operation is in my
estimation a bloody dangerous and irresponsible practice.

Nice to know that LUL don't give a **** about passenger's safety.

Kevin