Roland Perry wrote:
In message , at 13:06:51 on
Thu, 19 May 2005, asdf remarked:

If you have any "incomplete" journeys on your card (ones where it
thinks you've only touched a reader at one end) then those journeys
are charged at £1.70 but don't count towards the daily cap.

If your Oyster card is registered, then (regardless of the cause) you
can get the problem fixed by calling the Oyster helpline (number is on
the back of the card). However, since it's an 0845 number, the call
may cost you more than the 40p you stand to reclaim...


Oh well, as it'll be some before I'm back in London, and online checking
of my account doesn't seem to be implemented yet, and they won't take an
email instead of an 0845 call... I think it's stalemate. Isn't new
technology wonderful :-)

You can actually get the helpline to call you back when an operator
becomes free, rather than sitting in the queue. When you're waiting in
the queue, there will at some point be an option "press 1 for the next
available operator to call you back", at which point you enter your
phone number and then hang up.

--
Dave Arquati
Imperial College, SW7
www.alwaystouchout.com - Transport projects in London