Here we go. Go on , tell us what a "complex situation" it was and
how "everyone did their best given the circumstances" and perhaps
"lessons were learned". Etc. Fact is , despite all the platitudes
people were stuck in unpleasent conditions. Who knows what
would have happened if it had been a hot day. Linking up trains
so people can walk through isn't rocket science and when I was
in NYC it actually happened to the train I was on. Difference was
the cluetrain arrived early in their control room and within 15 mins
we were all standing on a platform.

B2003