tunnel and at 10.16 BT Police were advised. Formal Incident Management
(Na100) was declared with DSM Sparrow appointed Silver Control. A
special service
was introduced west of White City and east of Holborn to all
destinations.
With technical staff assessing the damage to the points, two of the
three trains 3 and 42 were authorised to work back to Lancaster Gate,
Approximately 1000 passengers were detrained to the platform by 10.45.

Why did it take 30 mins to decide to move the trains back? Why not do
this immediately? How long does it take to examine a set of points?
We're talking 1000 people here stuck in a sweatbox.

Once the points were re-secured the remaining train was worked forward
into
Marble Arch platform, detraining 500 passengers at 11.08.
Subsequently 20 passengers were reported to have been attended to by
ambulance crews.
One female having fainted aboard a train was advised to go to hospital
but
decided to continue her journey following water refreshment.

Like I said it a previous post , if it had been a hot day god knows
what
could have happened. This simply isn't good enough whatever the
reasons.
The passengers welfare should come first, they should not be treated
like a bunch of cattle than can wait for ages in unpleasent conditions
while staff faff around trying to fix a fault and hide behind their
procedures if anyone questions their approach.

B2003