"Richard J." wrote in message
. uk...

Heathrow Connect are still only running to Hayes tonight. In fact I've
just e-mailed them about the total lack of any explanation, forecast or
apology on their site. All they say is that "Heathrow Connect is
currently only operating between London and Hayes & Harlington", despite
claiming that "it's the best way to travel locally to and from Heathrow
Airport".

Make a complaint to the Advertising Standards Authority on the grounds that what
the advert says is not true. Is there any qualifier in the advert about the
service being occational or the usual one about not operating any of the
advertised services at all.

Its about time the ASA used their powers to force the transport industry to
shape up.

Roger