"Laurence Payne" wrote in message
...
On Sat, 8 Oct 2005 17:42:26 +0100, "TKD" wrote:

The signs above prepay validators in various locations with "Prepay
users must touch here" are totally baffling to everyone.

"Totally"? "Everyone"?

Not even TfL or NR seem to know how the validators on the Thameslink
platforms at London Bridge, Kings Cross TL etc. are supposed to be used
without getting an unresolved journey so "totally" and "everyone" is pretty fair.

Also when changing from DLR to Tube or National Rail, it is not clear to many
people that you have to touch the DLR validator and then touch in to the
tube/NR even though its not the end/start of your journey. Getting it wrong
will mean getting charged twice or possibly £5 if you were unlucky enough to
start or end at a terminus.

This could all be cured by more detailed instructions above the validators. The
current "Prepay users must touch here" is not good enough - and doesn't take
in to account prepay extensions. Season ticket holders who have only ever used
seasons are unlikely to see themselves as "prepay users".