Plan for dealing with obnoxious phone calls on trains?
In message , at 22:18:06 on Mon, 21 Nov
2005, Ivor Jones remarked:
Do you even know which century you're in?? Seemingly
not.
21st, which is where railways need to be - in recognising
that people have a need to use mobile phones.
No, they *want* to be able to use mobile phones. They don't *need* to,
they won't die or suffer a horrible injury if they don't use one for the
short time they're on the train.
I think we've probably done his need/want thing to death by now. Someone
asked about what century we were in. This century, all suppliers of
goods and services should be customer-focussed. Indeed, some ToCs pay
lip service to this (eg first class lounges, on train wifi and so on).
Taking an extreme view, no-one *needs* to be allowed to read, or play
any kind of walkman/Ipod-like device, or use a laptop, or have a
conversation with another passenger. They may *think* they need to, to
make the journey bearable, or to avoid them using a different mode of
transport.
ps. What do you define as a "short time"? Under an hour? Under three
hours...
--
Roland Perry
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