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Old November 22nd 05, 10:08 AM posted to uk.transport.london
Christine Christine is offline
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First recorded activity at LondonBanter: Jul 2003
Posts: 53
Default No staff on gatelines (again)

On 22 Nov 2005 02:53:36 -0800, wrote:


Chris! wrote:
Hi,

Once again there were no staff on the East Putney gateline @ 1530ish
yesterday. And once again, all the ticket gates were closed (including
the side gate) despite there being a sign saying that people could pay
at their destination due to the ticket office being closed. As I have
said before, the information button doesn't seem to connect in these
situations.

Which of the following would get me in the least trouble if I got stuck
in the station due to this (and my paper ticket not working)...
a) Climbing over gate
b) Pushing the emergency open button
c) Returning to a platform and attracting the attention of the next
driver
d) Kicking a gate hard to try and open it

I took LUL to task on more than one occasion after they left the gates
at Brent Cross shut when the booking office was not open. LUL never
once got back to me regarding the complaints that I had made regarding
the clear breach of safety regulations. That was before 7/7 so I hope
that they have now got their act together and don't ever leave the
gates shut when there is nobody to offer assistance.

Kevin


Well, after 7/7, I still on occassion come down to the Gates at Kings
Cross at 0545 most mornings to find that the gates are unattended, and
people with large suitcases, probably bound for the Piccadily line to
Heathrow, often wait for several minutes before a member of staff
leaves their cubicle between the escalators!!