On Sat, 3 Dec 2005 11:41:29 +0000, Edward Cowling London UK
wrote:

In message , Paul Corfield
writes

Sorry but in the example of that I am most familiar with which is
Walthamstow Central, the announcements have been very clear and people
carry on in robot mode and take no notice. I have even told people
alighting from a One West Anglia train that there's no tube and still
they get off and carry on. It is not always the fault of the station
staff or the driver. Some people will not be told and you cannot assume
that every announcement is telling you something incorrect.


You mean like on the 7th July telling everyone it was an electrical
problem for at least an hour !!

This has been done to death. I would invite anyone with appropriate
knowledge of the railway who was presented with the events and
information as it came in to reach any other conclusion than the one
about a power problem.

You are making statements with the benefit of hindsight. You were not
present as the events unfolded within the organisation so don't make
simplistic statements.

God help us if there is a next time but I look forward to your
announcements being made on the public address system and on national TV
that completely and fully diagnoses the events given your clear and
obvious omniscience.

Something is woefully wrong with communications on our trains. Whether
it means better radios, or a complete revamp, it needs doing.

As you obviously have the answer to everything as you feel able to offer
criticism so freely then I'm sure the MD of LUL will receive your
proposal with open arms.
--
Paul C


Admits to working for London Underground!