"Richard J." wrote:

Not sure how you measure that, but you seem to be saying that
inspirational leadership in a major crisis is not very important.

But very senior people are paid very high salaries in the expectation they
will provide inspirational leadership.

Also, who was Mr Hendy 'leading' on 7/7? How many bus drivers do TfL employ?
What awards were given to bus garage managers and route controllers?

Chris