I've been using Good Afternoon etc since I passed out, it gets the customers
attention and I feel makes them feel a bit more valued, and it gives me the
moral high ground when passing on bad news.

I also find that saying things twice tends to get it through most
"Customers" thick skulls, they don't often listen the first time.

Those who don't like it maybe these would be better
"Listen to ME, Listen to ME"
or "OIIIIIIIII"
or "Whatsuppppp"

BTS


"Robin Mayes" wrote in message
...
Surprised this already hasn't come up.

The end of last week, we were all told that we had to precede P.A.
messages
with "Good (morning / afternoon / evening) ladies and gentlemen". By
Monday
it was reduced to "Ladies and gentlemen".

How do you feel about this? Do you think it's a tad Americanised?

Do you consider yourself customers or passengers?

Not only would I like to know, but I'm sure
would too!