Chris Tolley wrote:

No-one was ripped off, no-one was defrauded. Some people just got
a really good value ticket, while others paid the correct fare.
No-one was charged over the fare - I don't get what the problem is.
There *may have been* some people charged over the correct fare.
They would have been the people who had intended to travel by Tube,
turned up at the Tube, found it closed, and went to HEx where they
paid the full HEx fare without being told that there was a cheaper
fare available.

People who had intended to travel by Tube would have found the Tube
station *open* (for the service to Acton Town), but there would have
been lots of staff at the entrance to advise those who wanted to go to
central London that if they bought a Travelcard from LU, it would be
valid on HEx. At least, that's what happened last year. I wasn't there
this time, and it seems you weren't either.

If you want BAA to offer the concession to their passengers as well, who
do you propose should foot the bill and why?
--
Richard J.
(to e-mail me, swap uk and yon in address)