"Roger" wrote in message
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"d" wrote in message
. ..
"Martin Underwood" wrote in message
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d wrote in
:

However displaying posters/signs that contradict information that
TfL has provided is very different. That's not just witholding
information. It's lying. It leaves passengers wondering who to
believe: TfL who say that their tickets are being accepted on HEx
trains or HEx who say that travel cards are not being accepted.

They're not lying. They have those signs anyway. And I doubt they
can be held legally responsible for the content of those signs,
especially when HEx are doing TfL and the public a massive favour.

Can't see how they are not telling pokies on the days in quest ion. The
infoirmation on the sign is wrong - end of story.

But it's not important. The ticket inspector isn't going to look at that
sign for whether he should accept TfL cards or not, is he? He's told in the
morning "you can accept TfL tickets", and goes from there. I can appreciate
the sign is wrong, I just don't think it's that important. Especially as
TfL have instructed you that you CAN use their tickets on HEx.


Surely it is unlawful for a company to post signs which say "we do not
accept our competitor's tickets" when that is not actually the case and
when the competitor has negotiated an agreement that their tickets
*will* be affected. .

I think the only problems would arise should a HEx ticket inspector give
a TfL travelcard holder a penalty fine, or forced them to buy a HEx
ticket. Up until then, they're not breaking any laws.

I think they may be in breach of the laws governing advertising and sales.
The Trades Description Act may have a bearing.

Nope. Unfortunately it doesn't. If the ticket inspector said that, then
yes, but a sign - nope.

Given that the signs are normally displayed and quite correctly say that
travelcards are not normally accepted, it's probably a sin of omission:
they have forgotten to cover them up during the temporary period that
travelcards are accepted.

I would like to think so, but am prepared to believe the contrary

No, as the signs are information signs only. The actual people on the
service (ie the guy with the ticket machine on the train) can not legally
challenge TfL travel card holders.

Which all goes to confirm that the HEX have misled the public. The signs
may be for information but they have to be accurate.

They should be accurate, but they don't legally have to be. There is no law
demanding 100% accurate signage.

Roger C