On Thu, 26 Jan 2006 17:29:46 -0000, "Simon Lee"
wrote:

Today I needed to travel from Euston Square (NOT Euston) to Leicester
Square.
I got on a circle line service to Kings Cross St Pancras to change for the
Piccadilly Line.
When I exited the circle line platforms, I passed through the barriers and
then again through the barriers for the Piccadilly line.
Because I passed through two sets of barriers, I have been charged £3
(Oyster Card Pre-pay) for a £1.50 journey.
Changing between sub-surface and deep level tube lines at Kings Cross isn't
a change I make regularly so can anybody explain to me if I have done
something wrong here (I just simply followed the signs marked Piccadilly
Line that took me through the barriers) or is this a problem that needs
resolving?

As others have said you should not have been charged twice as the
configuration at Kings Cross is such that double charging is not enacted
for Oyster Pre Pay or for people travelling on single or return magnetic
tickets. I would check the transaction record to make sure and if both
legs are recorded on your card then I'd ask for a refund / card reset.

In all seriousness I would never make the journey you described by tube.
I would walk back to the bottom of Hampstead Road - thus avoiding the
need to cross Euston Road - and take a 24 or 29 bus. Only 80p Pre Pay at
off peak times and both routes are every 5 minutes now. You'd almost
certainly get a seat to rest your tired feet!
--
Paul C


Admits to working for London Underground!