d wrote:


But you never see the items from people who would have left something, but
upon hearing the announcement remembered to take their items with them...
so it'll always appear, from lost-baggage's perspective, that the
announcements don't work :-P


They could test it by not playing the announcement for a month and
seeing if the number of left items goes up. Perhaps they have done such
a test.

--
To contact me take a davidhowdon and add a @yahoo.co.uk to the end.