Roland Perry wrote:
In message , at
12:51:23 on Tue, 28 Feb 2006, Richard J.
remarked:
Even better, with Auto Top-up it's done automatically by direct
debit, with an e-mailed confirmation, whenever the balance gets
below £5

But don't you have to collect the "auto top-up" at a *nominated*
station?

I tried to do this, but my travel plans changed; so I didn't, after
all, visit the station I'd nominated (but did visit some others). As a
result, the auto top-up failed and I [eventually] got a refund.

So instead of being nice and easy, I now have two additional
transactions on my bank account to reconcile, and no auto top-up.

I think it's only the initial set-up of Auto Top-up that may have to be
done at a nominated station. I just chose my local station, touched in
there to set up Auto Top-up, and got the ticket office to erase the
resultant unresolved journey (as I wasn't planning to use the Tube
during the few days that the set-up is available). AFAIK all subsequent
top-ups are done automatically at any tube station gates.

The main problem was that the ticket office staff weren't properly
trained on how Auto Top-up works.
--
Richard J.
(to e-mail me, swap uk and yon in address)