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Old March 10th 06, 09:19 PM posted to uk.transport.london
C! C! is offline
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First recorded activity at LondonBanter: Dec 2005
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Default TFL cancelled my Student Oyster Card. Help!


Joseph wrote:

snipStory about student oyster card being cancelled/snip


There is an article on "Ask Oyster" (see below). Would have posted a
link but there doesn't seem to be a static link for it.

1. It's worying that lost/stolen cards are only stopped every 9(?)
months or so rather than when they are reported.

2. The application for a student oystercard makes a point about the
card being valid once you leave university. It said the student
discount would automatically be removed and you could continue using
it. This new answer says the opposite. I'd ask for the £5 processing
fee back as you haven't got what you paid for

3. Nice of them to remove the card from you, presumably you will have
to give the serial number when you claim the discount

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"
Question
Why has my Student Oyster photocard stopped working?

Answer
The Student Discount concession on your Student Oyster photocard only
remains valid while you are enrolled at the university, college or
school which you notified us of at the time you applied for your
photocard. If you are no longer enrolled, then the Student Discount
concession ceases to be valid, even if you have switched to another
London university, college or school.

TfL and the universities, colleges and schools who participate in the
Student Discount Travel scheme have recently completed a joint exercise
to determine which students are no longer studying.

If we have received confirmation from your university, college or
school that you are no longer enrolled, your discounted travel
concession has been withdrawn. Your Student Oyster photocard has been
stopped and it will no longer work.

Any Student Oyster photocards that have previously been reported to us
as lost, stolen or not working, or where we have issued a replacement
photocard after receiving a further application from you, have also
been stopped so they no longer work and cannot be used by dishonest
finders.

If you have been using a lost/stolen card in error or have continued to
use your photocard after leaving your college and now need to claim a
refund for the unexpired portion of your season ticket or pay as you go
balance, write to Oyster Ticketing and Refunds Office, 55 Broadway,
London SW1H 0BD. Please enclose your photocard when you do so.

If your Student Oyster photocard has stopped working and neither of the
above apply, please call 0845 330 9876 and select option 2.
"