"MIG" wrote in
oups.com:


John B wrote:
Tristán White wrote:
As I said a couple of weeks ago, I got on the LU at Old Street and
was going to Barking DLR.

I had a yearly season ticket on my Oystercard, validating me for
all the zones of the DLR and zones 1-3 on LU.

I used the barrier at Old Street.

I didn't use the swipe thingy on the Bank platform.

My ticket got checked while on the DLR, and his machine said that I
was illegally on the DLR; I was not happy as the machine wouldn't
say that I have a 1-3 season ticket on it so am eligible to go
anywhere on the DLR.

He ********ed me and said he was going to issue me with a penalty
fare,
but
in the end believed my story. He said I should have swiped in at
Bank as their machines are independent from the data collected at
Old Street.

What I don't know is whether you enter from the street level at
Bank itself, whether THOSE barriers are tied in with the ones on
the platfor
m.
Surely you wouldn't need to swipe there as well??? I don't know.
The wh
ole
system is screwed until Ken manages to get full control.

Regrettably, this isn't a Ken issue - TfL is in charge of ticketing
on LU and the DLR.

It sounds like you either had an intermittently broken Oyster or that
you encountered an RPI with an intermittently broken machine: whether
or not you touch in at the start of (or at any other point during)
your journey makes no difference whatsoever towards whether the
Travelcard loaded on your Oyster card is valid. Touching in is *only*
relevant for PAYG (although this obviously also includes travel
outside of your Travelcard zones, which is where confusion sometimes
arises).

It also sounds like your RPI was an ignorant tit, although at least
he wasn't an ignorant tit who refused to back down when he was in the
wrong...


And even if it wasn't a travelcard, he was surely wrong about the
system being independent. For Prepay his machine should have
recognised the touching in at Old Street.


And mine wasn't even prepay - it was a full year travelcard.
Unfortunately I didn't have the goldcard paper receipt on me.

One wonders how much training these RPIs go through before they're
unleashed on the public.