"TKD" wrote in news:1147497659.88957.0
@doris.uk.clara.net:


My staff pass never works the gates at London Bridge (Southeastern
side) despite being valid on Thameslink / FCC services between
there
and West Hampstead. I have to carry the T&Cs document with me to
prove to gateline staff that TfL staff passes are indeed valid
there!


These gates should also let PAYG customers through, though they
still
have to validate in or out on the validators on platforms 5/6.
However this hasn't worked for a few months.

Thameslink from London Bridge using PAYG is a disaster. The gateline
staff are convinced it isn't valid and the gates don't let you
through. I'm glad to be back on an annual ticket again just to be
able
to pass through there without incident.



You mean.... it *is* valid?

On the Thameslink route it is valid as far as Kentish Town and also at
Elephant & Castle.





Well this is shocking news.

I asked - having already capped my PAYG - and was told that I couldn't
use it. I was going to from London Bridge to Farringdon and there were
problems on the Northern Line. I was made to pay the fare, which really
****ed me off. Had a doctor's appointment so couldn't really mess around
on other tube lines, and I saw that the train was arriving shortly.

I've lost the ticket now so can't get a refund - didn't know I could. I
wonder how much money is being made on the sly here... I mean, it sounds
very strange that in spite of this being a common problem, the gateline
staff are convinced (or pretend to be convinced) that PAYG is not valid.
I mean, they must have been told that the station they work at can take
PAYG. I don't buy it.

Do these people get commission for issuing penalty fares like the
Lambeth traffic wardens do? There must be a reason for the gate staff
continuing to try and get more money off people when they have already a
valid PAYG capped travelcard used up on their card.

This sounds really quite fraudulent, doesn't it? Sounds like a racket. I
mean, posters go up in Johnston font quite quickly if eg service was
****e the previous day or the tubes were hot or whatever, so how come
there isn't a poster up saying PAYG IS VALID AT THIS STATION so that the
gate staff have no excuse?

Clearly the operators are quite happy getting this extra little cashcow
immorally.