London Banter - View Single Post - Those little machines used by NR staff to check Oyster cards

Richard J. · May 26th 06, 10:48 AM posted to uk.transport.london

wrote:
It would make sense about it being a training issue; he was pretty
insistent that it was only a Zone 1 & 2, though. I guess what
annoyed me most was the implicit accusation that OF COURSE I would
be fare dodging. First the aggressive way the ticket was asked
for, then the demand to know where I was travelling to, even though
the train was between Waterloo & Clapham Junction at the time, so
my Zone 1 & 2 was valid! Then the over-the-top, and very
demeaning, insistence that I didn't have the ticket that I knew I
did have. And then no apology at the end when I did have the
correct ticket after all.

The complaint form for South West Trains is at
http://www.southwesttrains.co.uk/SWT...ntact+form.htm

--
Richard J.
(to e-mail me, swap uk and yon in address)