View Single Post
  #29   Report Post  
Old September 4th 06, 02:11 PM posted to uk.transport.london
Steve Fitzgerald Steve Fitzgerald is offline
external usenet poster
 
First recorded activity at LondonBanter: Jul 2003
Posts: 627
Default South Kensington to Heathrow Terminal 3 on Tuesday

In message , Paul Corfield
writes

Not at all. We're strongly encouraged to make PAs when things go wrong
(which is, of course, how it should be) and regularly at other times. We
are monitored from time to time by 'mystery shoppers' to ensure we do
this. There isn't really a script as such on LU - we're expected to be
proactive and give useful announcements (YMMV on what is useful of
course).

As I've only been a driver for 4 years or so, I still feel I think like a
passenger and tend to make those extra PAs if I feel it would be helpful
(ie. trouble ahead, heard on the train radio). For what it's worth, I had
my TD1 a couple of weeks ago (it's sort of like an annual driving test for
train drivers we have to do) and one of the comments I got back in my
feedback was 'helpful and confident PAs' smug git!!. And if that nice Mr
Delieu does mine next year, I'll expect nothing less again


Without wishing to appear vain or shallow, feedback could be affected by
weather or not you've learnt to spell my name correctly by then..;-)


And I would imagine other feedback to hallowed corners of Piccadilly
Line management would be affected by whether you can spell whether
properly ;-)


Game, set and match I think
--
Steve Fitzgerald has now left the building.
You will find him in London's Docklands, E16, UK
(please use the reply to address for email)